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- Shipping & Delivery
- ITEMS ARE SENT TO PAYPAL CONFIRMED ADDRESS.
Shipping within the US (Orders are shipped from Texas, United States):
Items usually shipped 2-3 days after confirmation of payment. No weekend shipments (or on bad weather days such as bad storm and freeze =). Shipping will be through USPS mail. In most cases, delivery will take 3-5 days within the US. There is no insurance in the listed shipping rate, but if you wish to add insurance**, certificate of mailing, Certified Mail, or Delivery Confirmation - please contact for additional cost and note it during payment transaction. Generally, you can check the pricing here for US domestic orders:
International orders shipped using USPS (United States Postal Service). You may check the pricing by following the first question/answer on the FAQ page. Please also check that the item you order will have no issue going through customs. We are not responsible for any items stuck at customs. Buyer pays for any customs/duties/VAT tax/Local Tax if necessary (see below list for more info since there has been a few reported customs charges for UK and Belgium. UK's custom charge being ridiculously high. So if you have to order, order under the amount that will incur customs charge (seem to be £18 max including shipping cost). Insurance** only available if you decide to upgrade to express or priority mail. Registered Mail is available also at an additional cost. We will send you a copy of the usps receipt which has the date, destination country and weight of the package as proof of delivery UPON REQUEST.
- International flat rate based on order total and weight. - info on recent increase of low weight international packages and info on how to get flat rate.
- ****Unclaimed packages or returned packages will not be resent. A refund will be made to the items minus postage cost will be made automatically to your paypal account. If you request for resend, resend postage must be made first***
Pricing for shipment and handling are calculated based on weight of individual packaged item.
- INTERNATIONAL ORDERS:
- Currently, countries that can be shipped to are the following. If you want to make sure you can track your package, select Priority or Express Mail. First class international mail is not actually trackable:
United Kingdom:-->Please read customs/duty tax info (15£ and over will likely have customs/duty tax and because royal mail adds minimum of 8£ per parcel which is all responsibility of buyers, it is pretty insane, so be aware of this before you spend too much!)
Italy - can take up to 60 business days. Email if not received after 60 business days.
Belgium: -- currently unavailable due to too many unclaimed packages returned. If you want to order, please contact me first.
Netherlands:-->http://www.douane.nl/veelgesteldevragen/Up to 22 euros is free of taxes, which converts to about $32.- dollars. 22-150 euros: 19% tax on import.
Ireland - I was told anything under €22 should be tax free, but please check it yourself.
Germany <---can take up to 45 business days and also make sure to lookout for customs notice.
Denmark: $16 USD and under should be duty free (but please double check)!
Other European Union - I was told purchase up to $30 USD is tax free. Anything over is 10EURO in import fee. If you need to order a lot, please just order in separate orders. Unless you want to pay for the high import fee!
- Payment, Pricing & Promotions
- PayPal payment and Credit Card payment through paypal (customers without paypal account) is accepted. All payments must be made 24 hours after purchase, otherwise transaction will be canceled and item will be re-listed. No taxes with exception for TX purchases.
- We may run promotions/specials that can end at any given time. Pricing for items may also vary from time to time like the stock market, mostly based on supply demand, exchange rates, and other vaiables that may effect the prices. There are no adjustments made. You cannot refund something and purchase it again because it's at a different price.
- Privacy & Security
- We may collect IP addresses and personal information when you visit and purchase from our site. We use this information for our own purpose and do not share it with third party. The website is built on an open-source shopping cart and we make no warranty on it. We do not collect an keep credit card information since payments are made through paypal.
- Returns & Replacements
- I hope you will like the item as much as I do, however if you have any issues with it, please contact within 48 hours or 10 days from shipping with reason for refund. Item must be returned in it's original unopened and unused condition. Original postage will not be refunded and buyer is responsible for paying for shipment of the return item and reshipment of exchanged items. In the event that the refund causes the transaction to fall under the current special items #, the percentage of discount may be charged or readjusted. If the item met the free shipping special and refund causes the amount to fall under the minimum met for free shipping, the original shipping charge will be added.
**Damages from shipment cannot be refunded. Once the items goes to the hands of USPS, it is between the buyer and USPS and thus it's a good idea to get shipping insurance!
- You can place orders by clicking on the add to cart button or adding quantity in the individual item pages. Once you complete your selection, you will need to go through a form and once you finish it will take you to paypal for payment. You are not finished with the transaction until you have made payment through paypal.
- Viewing Orders
- If you sign up for an account, you can view your order history etc. We will also have reward points for account holders only in the future which are not currently in effect. If you purchase without an account and as a guest, you may do so and keep track of your purchase through paypal.
- Updating Account Information
- You may update your account infromationt at anytime by clicking on the "My Account" link. Once you sign in, you can navigate the account menu on the left hand side.
- We reserve the right to make changes to all the above without prior notice.